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Michael Hoffman

  • Hilarious, Productive, Mind Blowing, Life-changing.
  • High-Energy Texas Motivational Speaker
Speaker Fees
Keynote: $15,000
Travel Fees
US: flat travel of 1500 which includes all travel except hotel.
Traveling From
Dallas, TX

Michael Hoffman, Certified Speaking Professional, is a high-energy business motivational speaker that has been igniting Fortune 500 organizations with his workshops and keynotes for over a decade. He specializes in speaking on the topics of leadership, sales, and customer loyalty. Michael can count companies such as IBM, EDS, Microsoft, ExxonMobil, VHA, Capital One, Oracle, and

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Michael Hoffman is President of Igniting Performance. A Dallas-based company that specializes in the skills of sales, customer loyalty and leadership. Over the last 20 plus years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad.

With a highly interactive style, Michael’s unique delivery cements his expertise in the minds of his attendees to ignite the tactics and techniques necessary to OWN their jobs “on purpose” with an attitude of OWN IT-ship and professionalism. Michael uses his rich background to drive home his message that business is and will always be about “people”. “How we approach our customers both internal and external will set us apart from all our competition.”

Effective training combines the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools with-out motivation are lifeless… He provides both – therefore, getting results that matter. His highly contagious passion for business has earned him the loyalty of many repeat customers such as Bank of Montreal, Aflac, ALLTEL, KRLD Radio, Erricson, SYSCO Foods, Dryers Grand Ice Cream, Comcast, and many, many more.

Professional Speaker to the world, Husband to the Perfect One, Fatherman to the Fabulous Four, Papa to the Amazing Grand Trio and lover of the laugh!… Ok… and eater of the doughnut.

He, his wife of 35 years, and the revolving residence of his ever-growing family reside in Carrollton, Texas.

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* Fee ranges listed on this website are intended to serve as a guideline. The actual fees depend on speaker availability, location of event, etc. Please contact us with specific details about your event and we can give you the most accurate quote.

Michael Hoffman in Media

Speaker Programs

OWN IT! Igniting a Front-Line, Customer-Experience Culture
Every human interaction provides a tremendous opportunity to impact, influence - even ignite a relationship. That's because every time we interact with others, we walk away with either positive emotions or negative ones. For an ...more
Every human interaction provides a tremendous opportunity to impact, influence - even ignite a relationship. That's because every time we interact with others, we walk away with either positive emotions or negative ones. For an organization, how customers perceive your brand is directly related to how they feel about their interactions with your team. Emotions are at the very core of the customer experience, and it's the things your people say and do during every interaction that will determine your organization's ability to build loyalty and a customer experience culture. This makes it critical for everyone in your organization to OWN the interactions they have with your customers. Keynote speaker and customer experience expert, Michael Hoffman, equips people with the tools and skills needed to transform every interaction into an experience that will make your customers want to tell all their friends live, and on social media, "I love those guys!" ...less
OWN IT! FOR LEADERS, How to Lead & Ignite Your Team to OWN the Customer Experience
Creating, igniting and equipping a culture of people who own their customer interactions is a complex process. Leaders must first expose their people to the ideas and skills of true ownership, then help them apply ...more
Creating, igniting and equipping a culture of people who own their customer interactions is a complex process. Leaders must first expose their people to the ideas and skills of true ownership, then help them apply these skills in their daily interactions. That's where managers and leaders must OWN their influence. Leaders who say and do the right things are best able to build loyalty and ownership in their people. Every conversation is an opportunity to uncover the best in your employees, and Michael teaches leaders how to lead those conversations in order to get the most from your team. Leading a culture of OWNership is not a character trait. They'll never find "coach" or "influencer" on your DNA! But in his dynamic presentation and interactive workshops, customer-experience expert Michael Hoffman helps leaders implement the strategy and language of OWNership. Michael teaches the skill sets critical for leaders in creating strong teams and employees that OWN their positions and customer interactions. ...less
OWN IT! SALES, How OWNing the Conversation Can Result in More Sales and Long-Term Customer Loyalty
Very few sales careers are made by a sales person's pheromones! They are made by what the salesperson says and does to build value. OWN IT! Sales is a program that ignites and equips sales ...more
Very few sales careers are made by a sales person's pheromones! They are made by what the salesperson says and does to build value. OWN IT! Sales is a program that ignites and equips sales people for owning the number one value building activity; the customer experience. What is said and done while interacting with potential customers can make or break a career. Customer experience expert Michael Hoffman, through humor, tactical interactions and practical skills ignites and equips salespeople to OWN those experiences more effectively and be people of real influence and value. Turn your sales team into a customer-experience machine of sales and loyalty. ...less

Books

Articles

Dallas Texas Speakers Bureau – Motivational Speaker, Michael Hoffman on “Focus on the Behavior”

Dallas Texas Speakers Bureau presents Michael Hoffman on “Focus on the Behavior”. How do we motivate our people to the levels of productivity we all want? The secret is NOT in the reports…” About Michael Hoffman Michael Hoffman, CSP has been igniting Fortune 500 organizations with his workshops and keynotes for over a decade. His firm, Igniting Performance, is a… ... read more

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